Privacy Policy

Your Privacy Matters

At Odisha on Platter, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

Information We Collect

When you place an order or interact with our store, we may collect:

• Personal details: Name, email address, phone number, and delivery address
• Payment information: Processed securely via our payment partners; we do not store card details
• Order history: Products purchased, order value, and delivery status
• Device & browsing data: IP address, browser type, pages visited (via cookies and analytics tools)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and delivery notifications
• To respond to your queries and provide customer support
• To send promotional emails and offers (only if you have opted in)
• To improve our website, products, and customer experience
• To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping partners and payment processors) solely to fulfil your order. All third parties are required to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our store is hosted on Shopify, which is PCI-DSS compliant.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@odishaonplatter.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Last updated: August 2026